Policies
General Store Info
How Can I Check On My Order?
If you have one or more orders, please log in to your Pokémon GO Merchandise account here to view all order details. If you are unable to locate your ...
Who Can I Contact?
There are a few ways to get in touch with us with any questions you have about your order with Pokémon GO Merchandise. Start a Chat via Chat Box (Loca...
What is a Pre-Order?
A pre-order is an order for an item that has not yet been released. If you place a pre-order, the item will ship once it arrives at our fulfillment ce...
Official Pokémon GO Fest T-Shirt
Exchanging Sizes
There are a few ways to get in touch with us to have your order updated if the order is still unfulfilled: Start a Chat via Chat Box (Located in the b...
What size should I select?
BODY LENGTH Lay garment flat (face down). Measure from center back neckline seam straight down to bottom of the front hem. BODY WIDTH Lay garment flat...