Change Products and Quantities?
Edited
Select the item to change
From the Customer Portal, under “Change variant or quantity,” the customer clicks Edit next to any product in their Shopify order.
Choose a new variant in the modal
A modal pop-up opens where they can select different sizes, colors, or variant options for that specific product.
Review the price difference
See exactly how the change affects the order total with clear before/after pricing.
Confirm the change
Click Pay now (for increases), Refund (for decreases), or Confirm (same price).
